Can someone else pick up my merchandise for me if I can’t make it?

No. Only YOU can pick up your ticket and merchandise. We suggest having someone else buy the merchandise under their name so that they may pick up the merchandise and then give it to you.
We will be checking for ID and the confirmation printout when you go to pick up your ticket and at WILL CALL line at registration located on Level Three, Hall A3.
If items are still not picked up by the end of Registration on Sunday, April 5th, 2015, we are not responsible for your item, and we will NOT be able to ship it to you. Please plan accordingly.

I bought merchandise at the Anime Matsuri booth, can I get this signed?

No. Merchandise bought at the AM BOOTH in the Exhibit Hall will NOT be available to be autographed.

Can I take personal pictures during the Autograph or Photo op session?

No. The photo op comes with a professional picture. Due to time management, NO SELFIES will be allowed with any guests at either session.

I see more than one person in a session. Does that mean I get all their autographs?

Yes to English guests! They will all be lined up and ready to go.

No for most Japanese guests. There will be multiple sessions going on at the same time. (e.g. Reika and KANAME have the same time but will have separate lines)

 

Can I give the guests any gifts? If so, what is allowed?

Yes you may give the guests a gift! However, homemade food will NOT be allowed.

What are the requirements for Autographs/Photo Ops sessions?

Both sessions require their own ticket, which can be picked up at our Kiosk, in the Exhibitor Hall.

Japanese Autograph/Photo ops require purchased official merchandise for 2015.

What happens if I don’t make it to my Photo op session?

There will be NO REFUNDS available if you miss your session. However, you may still pick up your merchandise at WILL CALL located on the third floor by Registration in Hall A3. You will be able to pick it up during operating hours.
If items are still not picked up by the end of Registration on Sunday, April 5th, 2015, we are not responsible for your item, and we will NOT be able to ship it to you. Please plan accordingly.

What happens if I don’t make it to my Autograph session?

If you missed your Autograph session for...
English Guest Autographs: These are free and might have another session available. Check the schedule to see if you can make it to another session.

Japanese Guest Autographs: Your merchandise will be available for pick up at WILL CALL located on the third floor by Registration in Hall A3. You will be able to pick it up during operating hours. If items are still not picked up by the end of Registration on Sunday, April 5th, 2015, we are not responsible for your item, and we will NOT be able to ship it to you. Please plan accordingly.

When and where can I pick up my Autograph/Photo-op merchandise?

All merchandise will be available at the same time as your scheduled autograph or photo op.

When and where can I pick up my ticket?

All tickets must be picked up at our Kiosk in the Exhibitor Hall.
You will need this ticket to line up for either Autograph or Photo op session.

What and how many items can be signed?

English Guests will sign up to 2 items for FREE.
Japanese Guests will sign ONLY one official PURCHASED merchandise for 2015, which comes with the autograph session

Where is Autograph/Photo Ops Located?

They are both located on the first floor in Exhibit Hall C, on the left.
Some autograph sessions are located at specific Guest events or panels. Please refer to the convention schedule for details.

What is Autograph/Photo Ops?

Autographs: This is a session where you get the chance to meet your favorite English or Japanese guests while getting an item signed! English are free, Japanese are not.

Photo Ops: In this session you get to meet and take a professional picture with your favorite guest! All photo op sessions require purchasing.

Are the Tea Party tickets transferable or refundable?

The Tea Party Tickets are transferable, but not refundable. Please check each Tea Party for dates for transfers.

When is Anime Matsuri?

April 3-5, 2015 (Easter Weekend)

Where is Anime Matsuri held at?

The George R. Brown (GRB) Convention Center will be where Anime Matsuri is held. The address is:
1001 Avenida de las Americas Houston, TX 77010

 

What goes on at Anime Matsuri?

Lots of exciting Panels, Workshops, Concerts, Fashion Shows, Cosplay, Photography, Meeting people, Buying goodies, Car Show and hanging out with your friends.

Can anyone attend?

Yes. All you need to access the convention is a badge which can be purchased online or at the door. Check the registration link for details.

Why is everyone dressed up?

It’s called cosplaying and it is the art of creating a costume and portraying your favorite characters. It is fun and we all love it.

Will the cosplayers eat me? They look Dangerous

No, except they are walking around with their pet dragons, in that case stay away.

Is there an age limit for the convention?

No. Anime Matsuri is a family event. However we recommend children 12 and under to have guardians with them at all times.

Where do I buy badges ?

Before the convention, AM passes (badges) can be bought here. For information about prices, please check the registration page .
At the convention, you may buy your AM passes at the Registration Area, located on the 2nd Level of the convention center.

What does it mean to Pre-Reg and why should I do it?

Pre-reg, shortened for pre-registration, means to buy an Anime Matsuri pass/badge prior to the convention. Attendees do this to save money and avoid waiting in line to purchase their event pass during the convention. Pre-registering also helps the convention organize better (e.g. Pre-printing the Anime Matsuri pass/badge in advance).

Can I buy a Single-Day pass to the convention?

Single Day Passes will be available ONLY AT THE DOOR/ONSITE at the convention.
Friday-Only Pass will be $55 (only available on Friday of the convention)
Saturday-Only Pass will be $55 (only available on Saturday of the convention)
Sunday-Only Pass will be $30 (only available on Sunday of the convention)

All Single Day Passes will be RFID enabled, and must be scanned at all convention areas or programming entrances.

If I missed the pre-registration deadline, can I buy my pass at full price before the convention?

Yes, you can! You can purchase 3-Day event passes at ANY early-badge-pick-up locations! See here for where & when.

Where can I park? Is there a parking fee?

There are many parking lots all around the convention center: http://www.houstonconventionctr.com/Home/MapsParking/ParkingInformation.aspx

Can someone else pick up my badge for me?

No, only you are allowed to pick up your own badge. However, if you are part of a group, only the group leader or back up leader can pick up the entire group’s badges.

What do I need to bring to pick up my pre-registration badge?

Only your ID is needed to pick up your badge. Proper state issued IDs or school IDs are acceptable forms of identification. You do NOT need to bring your confirmation email.

Can I pick up my event badge before the convention? If so, where?

Early Badge Pickup will be available at
Edwards Houston Marq’E Stadium 23 & IMAX Theater
7600 Katy Fwy, Houston, 77024:

MARCH 21: 3PM-9PM
MARCH 22: 12PM-6PM
MARCH 28: 3PM-9PM
MARCH 29: 12PM-6PM

Please bring a government issued ID to pick up. School IDs are acceptable. Confirmation email or receipt of purchase is NOT necessary, but you may bring it with you in addition to your ID.

If you are in a group, only group leader or backup leader may pick up your group’s passes.

SuperPass holders may also pick up their badge during this time, but their goodie bags will not be available until the convention at Registration Area (2nd Level of convention center) and during its operating hours.

The deadline has passed to purchase online. Can I still buy a pass before the convention?

Yes, you can! You can still buy event passes at
- The early-badge-pickup location, starting 2 weekends before the convention or
- Thursday, the day before the convention starts or
- During the convention registration hours

Registration Hours can be found on the website under Information >> Convention Hours: http://animematsuri.com/info/convention-hours/

What does the Anime Matsuri Event Pass include?

The Anime Matsuri event pass will cover all our events (Fashion show, concerts, Cosplay Contests, Ricebowl car show), panels, workshops, etc; over 400+ hours of programming AND the Exhibitor & Amusement Halls!

Optional & extra costs may include ticketed or reservations to Lolita Tea Parties, autographs & photo-ops with some featured guests, and Maid Cafe. More info about these may be found on our website.